Tickets.com High Transaction Volume Error
As if the virtual waiting room wasn’t bad enough, Tickets.com often presents its users with an even more frustrating user experience after we get connected to the server. Once you are in, you are often given an error when selecting tickets which says
We’re sorry, we were unable to process your request due to high transaction volumes. Please try to submit your request again by clicking the CONTINUE button. (23-13)
This is especially frustrating when you are on the ticket site on a day like today, when you’ve found that they finally released single tickets to the public for the Yankees games! Often times, you’ll get this error when there are no tickets left that meet your criteria (none in a section or maybe no more pairs available, etc.) but you don’t know this becuase you just keep getting an error while everyone else is plucking the best tickets!
But fear not - there is an easy way around this! The way their system works, you will only get this high transaction volume error when your shopping cart is empty. Of course, its always empty when you start looking, so how do we really get around this? Well, believe it or not, there are plenty of games during the season that tickets are still available. Yes, the Sox sell out every game, but that doesn’t mean that every $90 obstructed view/walkway advisory ticket to see the Sox play the Blue Jays late in the season is taken. You can almost always find a game somewhere that has single tickets available. So here is what you do:
- If it is a ticket drop that is popular enough, you’ll be in the virtual waiting room. There is no way around this aside from opening multiple windows/browsers, but once you are in, you should be all set.
- Find the crappiest game possible. My favorite is the September series against Tampa, but there are plenty of Orioles and Royals games too. Select 1 ticket, best available. You may still get the transaction volume error a couple times, but you’ll get an actual ticket much faster going after this game instead of the game you really want to see.
- Enter the number sequence to ensure the computer that you are a human and settle for whatever ticket they give you. Hit continue to be taken to your shopping cart. Don’t worry, you don’t have to buy it. Instead of checking out, click “Add another game” at the bottom of the screen.
- Now, go to the game you actually want tickets to. If you choose tickets based on a criteria that is available, you’ll get them in the first try. If there are no tickets, instead of the high transaction error, it will say
Tickets are not available in the quantity selected. Please try fewer tickets or an alternate seating category. (23-6)
- Keep selecting until you get what you want. Then, make sure you remove your single ticket before checking out and you should be all set!
Just remember, you only have about 90 seconds to pick your tickets until they are removed from your cart. Keep adding and removing tickets to keep resetting the clock. If you don’t get what you want on the first try, keep trying becuase tickets are taken in and out of shopping carts all day and you should eventually get at least something.
Stumble it!